General Terms and Conditions

  • Scope
    For all deliveries from Diana Dresner (hereinafter referred to as ‘officeandwindows’), these General Terms and Conditions (GTC) apply to consumers. A consumer is defined as any natural person who completes a legal transaction for purposes that are primarily neither of a commercial nature nor related to their self-employed or professional tasks
  • Contractual partner
    The sales contract comes with conditions from officeandwindows.com , owner : Diana Dresner, phone : +1 7863270178, 921 W 79 TH PL HIALEAH, MIAMI, FLORIDA, 33014 USA, email : contact@officeandwindows.com
  • Conclusion of contract
    • The presentation of the products in the online shop is not a legally binding offer, but only a request to order.
    • By clicking on the button [Buy/chargeable order], you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order through an order confirmation sent by email immediately after receiving your order.
  • Prices and Shipping
    • The prices mentioned on the product pages include the legal VAT and other price components. Shipping of our products is done primarily by email and is free. Please also refer to the delivery section.
  • Delivery
    • Delivery is available worldwide.
    • The delivery time is determined immediately after confirming receipt of payment. Please also refer to the shipping section.
  • payment
    • Payment is made in advance. Please also refer to the payment methods section.
    • If you choose ‘bank’ as payment method, we will provide you with our bank details in the order confirmation, and we will deliver the goods after receiving the payment
  • Retention of title
    • The goods remain our property until complete payment is received.
  • dispute resolution
    • The EU Commission has created an internet platform for online dispute resolution. This platform serves as a point of contact for the extrajudicial resolution of disputes concerning contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are not currently prepared nor committed to participating in a dispute resolution procedure before a consumer arbitration board.
  • Right of withdrawal
    • You have the right to revoke this contract within fourteen days without providing any reasons. The withdrawal period is fourteen days from the date of the contract’s conclusion. To exercise your right of withdrawal, you must contact us at: [contact information]

Owner : Diana Dresner

Headquarters : 921 W 79 TH PL HIALEAH, MIAMI, FLORIDA, 33014 USA

Phone: +1 7863270178

E-mail: contact@officeandwindows.com

 

  • Means of Revocation:
  • To inform us of your decision to revoke this contract it is sufficient to send the message about exercising your right of withdrawal before the expiration of the cancellation period.You can use the attached model revocation form, but it is not required.
  • Consequences of Revocation:
    • If you revoke this contract, we will refund all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a delivery method other than the cheapest standard delivery we offered). We will make this refund immediately and at least within fourteen days from the day we receive the message regarding your revocation of this contract. We will use the same means of payment that you used for the original transaction unless expressly agreed otherwise; in no case will you incur any fees as a result of this repayment.


Sample withdrawal form

(Please fill out this form and send it back to us.)

To :

Owner : Diana Dresner

Headquarters : 921 W 79 TH PL HIALEAH, MIAMI, FLORIDA, 33014 USA

Phone: +1 7863270178

E-mail: contact@officeandwindows.com

 

      • Herewith I / we (*) revoke the contract concluded by me / us (*) Contract about buying the following goods (*)/the provision of the following Service (*).
      • Ordered on (*) / received on (*)
      • Name of consumer (s)
      • Address of consumer (s)
      • Date